Frequently Asked Questions

When applying benzoyl peroxide, it will immediately get to work on treating the visible pimples on your skin’s surface, but it will also start to go to work underneath as well. Because of this, you need to allow 8-12 weeks to see the full effect that benzoyl peroxide has had on your acne. Escaping the cycle of spots is a commitment. Due to the effects of benzoyl peroxide on your skin, your acne may sometimes appear worse before it gets better – but try not to give up. This is likely to happen in the first two weeks of treatment. Try and remember that once it gets worse it is actually closer to being better.

benzoyl peroxide work best on mild to moderate acne. Severe cases of acne may need different treatments so it’s best to consult your healthcare professional. If you’re unsure about whether or not your acne is severe, our article Acne and Pimples: Spot the Difference breaks down the different types of acne that exist.

Yes, you can! If you don’t suffer from acne then you can use our cleansers, scrubs and moisturiser products. These products don’t have the active ingredients that are specific to treating mild to moderate acne, but are effective for maintaining clear and hydrated skin. See our full line up of complementary skincare products to find out more.

Everyone is different and so is their skin. When trying a new product, it’s always best to do a patch test first. We recommend that you try applying a little bit of the product on the area behind your ear. This will help determine if you are sensitive to the product and active ingredients before you use it on your face. If you have sensitive skin, we recommend that you consult your healthcare professional.

Yes, you can. Benzoyl peroxide can use in oily skin, You can apply together with our Benzac Microbiome Equaliser Lotion. It helps clear, soothe, and improve perceived redness.Skin is hydrated for 24h and visibly more radiant.

Yes, you can. However, it’s important to remember that benzoyl peroxide is naturally drying and can cause your dry skin to become even dryer. The best way to combat this is to ensure that you moisturise every time you use a treatment. It’s important that you use a moisturiser that won't clog your pores and boosts your skin's hydration. Our Benzac Microbiome Equaliser Lotion is an amazing product to help you reduce dryness and keeps your skin hydrated.

if you’re allergic to benzoyl peroxide, you will not be able to use the benzoyl peroxide treatment gel products. If you’re unable to use benzoyl peroxide, you can still benefit from our complementary skincare products. See our full line up of complementary skincare products to find out more. We recommend that you consult a dermatologists to find out more.

The active ingredient in product is benzoyl peroxide, in some cases this can cause slight lightening of your skin if applied to the same area for extended amounts of time. In terms of removing dark spots, that is not what benzoyl peroxide is for and so we would not recommend using it for dark spot removal.

We are happy to inform you that all formulations have not been tested on animals.

When using benzoyl peroxide, we recommend that you start at 2.5% and build up over time as needed. Do not start at the 5% formulations.

Slight tightness or mild redness may indicate that your skin is adjusting to benzoyl peroxide. This is a common occurrence and may last up to two weeks. If you experience dryness while using benzoyl peroxide, ensure that you are using the Benzac Microbiome Equaliser Lotion after applying benzoyl peroxide. This will help to reduce the drying nature of benzoyl peroxide on your skin.

Given the nature of benzoyl peroxide, you may experience some minor irritation or dryness. In most cases, this will go away as your skin becomes used to the treatment. If it doesn't, we recommend that you see your dermatologist. A non-comedogenic moisturiser (one that won't clog your pores) is an effective way to help manage any dryness that may occur. See our range of moisturisers to help combat dry and irritated skin.

It’s important that if you are using a treatment product with an active ingredient, such as benzoyl peroxide, that you are also using a quality cleanser and moisturiser. Get into a routine and apply your cleanser, treatment and moisturiser morning and night for consistency and to help improve your results.

Exfoliating is an important part of your acne-fighting skincare routine. We recommend that you treat your skin gently and only exfoliate a maximum of twice a week as doing it more frequently can further irritate and inflame the skin. Get all the facts about exfoliation in our article Should I Exfoliate if I Have Acne-Prone Skin?

Use a moisturiser every single day, both morning and night. There are no two ways about it, benzoyl peroxide will dry your skin – even if it tends to be oily. The best way to counteract this is to use a non-comedogenic moisturiser every day. If you're just beginning with your benzoyl peroxide treatment, start using moisturiser now, even before you notice any uncomfortable dryness. See our range of moisturisers to help combat oily skin.

Pimples are generally seen as random spots that tend to settle after a while; by contract, acne refers to blemishes that occur more frequently and require some assistance (and time) to resolve. However, did you know pimples are just a type of acne? There are actually six types of acne, which you can read all about in our article Acne and Pimples: Spot the Difference.

Unfortunately, you can’t get rid of acne overnight. The process of controlling acne takes time, even for mild cases of acne. If you have mild or moderate acne, implement an anti-acne skincare routine as soon as possible. If you have severe acne or are just unsure about what will work best for your skin, speak to a healthcare professional to seek advice. To get the basic overview of what acne is and how to treat it, check out our article 10 Facts You Need to Know About Acne.

To keep pimples from coming back, you'll have to keep using your Benzac Purifying Cleanser, benzoyl peroxide and Benzac Microbiome Equaliser Lotion – even after your skin is clear. Applying your benzoyl peroxide gels over clear skin, ensures that you minimise your breakouts if and when they happen. Get into a routine morning and night, because consistency will help improve your results.

Acne scarring is caused by severe acne, but it can also be caused by picking, popping and/or over exfoliating. Although tempting, do not pick or pop your acne. This causes it to become a sore that can then leave a scar once healed. The best thing you can do to keep scarring at bay is to effectively treat any existing acne with a therapeutic treatment product, such as benzoyl peroxide. If you are suffering from severe acne and are concerned about acne scarring, then please seek medical advice from a healthcare professional.

Benzoyl peroxide is a medication used to treat mild to moderate acne. When applied to the skin, it penetrates deeply, killing acne bacteria living inside the pore.

Yes, acne treatments containing benzoyl peroxide are effective in controlling mild acne. Because of its drying effects, it’s also important to use a complementary cleanser and moisturiser.

No, you can purchase benzoyl peroxide products at licensed pharmacy

Benzoyl peroxide can stain or even “bleach” fabrics. Because of this, when you are using products that contain benzoyl peroxide, always wash your hands thoroughly after use. If you are leaving benzoyl peroxide treatment gels on overnight, try sleeping with an old pillowcase slip to avoid staining your good linens. You can read more about this in our Tips for Parents article.